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Support Center

Get help with HouseScopes and make the most of your open house events

Email Support

Get detailed help via email

support@housescopes.com

Response within 24 hours

Phone Support

Speak with our team directly

(555) HOUSE-01

Mon-Fri 9AM-6PM PST

Live Chat

Instant help when you need it

Available during business hours

Quick Start Guide

1. Create Your Account

Sign up and verify your real estate license

2. Add Your Property

Enter property details and customize your sign-in page

3. Generate QR Code

Print or display the QR code for touchless sign-in

4. Manage Leads

View, export, and sync leads with your CRM

Common Questions

How do I customize my sign-in page?

Go to Portal → Sessions → Edit Session & Design to access the layout editor with brand templates and customization options.

Can visitors sign in without internet?

Yes! Our app works offline and syncs data when connection is restored.

How do I export my leads?

Visit Portal → Leads to view, filter, and export your lead data to CSV or sync with your CRM.

Is my data secure?

Yes, we use enterprise-grade security and comply with California privacy laws including CCPA.

Feature Guides

Address Autocomplete

Learn how our smart address validation works and improves data quality.

Brand Templates

Customize your sign-in page with KW, Compass, and other brokerage themes.

CRM Integration

Connect with Follow Up Boss, HubSpot, and 4000+ other tools via Zapier.

QR Code Setup

Generate, print, and display QR codes for touchless visitor sign-in.

Offline Mode

Understand how data is stored and synced when internet is unavailable.

Lead Management

Organize, filter, and follow up with your open house visitors effectively.

California Real Estate Compliance

Legal Requirements

  • • DRE license verification and display
  • • Fair housing compliance
  • • Lead disclosure requirements
  • • CCPA privacy compliance
  • • Transfer disclosure statements

Best Practices

  • • Always obtain visitor consent for data collection
  • • Display required property disclosures
  • • Maintain accurate lead records
  • • Follow up within legal timeframes
  • • Respect do-not-call preferences

Note: HouseScopes provides tools to help with compliance, but you are responsible for ensuring your practices meet all applicable California real estate laws and regulations. Consult with your broker or legal counsel for specific guidance.

Need Urgent Help During an Open House?

If you're experiencing technical issues during an active open house event, contact our emergency support line:

(555) URGENT-1

Available 7 days a week, 8AM-8PM PST